Salary Range: $46,367 - $68,832

DESCRIPTION OF WORK: Performs support to the users of the computerized environment including the planning, research, and development and troubleshooting of the network. Troubleshooting includes hardware and software problems related to a variety of platforms and systems in the County. Maintenance, on-site training, and other assistance for the efficient operation of the information system includes future and existing systems. This position provides testing of new applications, monitoring system backups, documenting procedures, loading software, establishing networks and programming functions of the computer information system. Work also includes organization of databases. Work requires troubleshooting problems with equipment or applications and an understanding of existing computer applications and equipment. The employee may be required to conduct training and implement needed changes with departments. Work is performed under supervision of the IT Director and is evaluated through conferences, records and reports, and successful implementation of automated environments and programs.

KNOWLEDGE, SKILLS AND ABILITIES: Considerable knowledge of current data processing technology in hardware, software, and various applications. Considerable knowledge of how technology can be integrated in to the public sector environment for a variety of applications and purposes. Must possess a working knowledge of a variety of platforms and systems. Ability to plan and coordinate daily data processing operations; analyze, diagnose, and solve computer hardware and software problems; input data into the system at the required speed and accuracy level of the work assigned; develop and maintain effective working relationships with user; communicate effectively in oral and written forms; willingness to keep current and actively seek new information and technology in the operation and processing work.

MINIMUM TRAINING AND EXPERIENCE REQUIREMENTS: Graduation from a four-year college or university with a bachelor’s degree in computer science or related field with two years’ work experience in computer operations/LAN-WAN administration, CCNA, MCSE, or any equivalent combination of training and experience which provides the required knowledge, skills and abilities.

APPLICATION PROCESS: Applications must be submitted on-line @ https://lenoircountync.gov/human-resources-department/ by 11:59 pm on the closing date to be considered for the position.

CLOSING DATE: January 14, 2022

AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER